Returns are accepted within 14 days of receiving your order. To be eligible for a return, your item must be in its original condition—unworn, unwashed, with all tags intact and in the original packaging.
How to Return
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Contact our customer service team at sherlynbellestore@gmail.com within 14 days of receiving your item to initiate a return.
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Once approved, you will receive a return shipping label (return shipping costs may apply).
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Please ensure that the returned item is securely packaged/ same condition. Once we receive and inspect your return, we will notify you of the approval status.
Refunds: Upon approval, a refund will be issued to your original payment method. Please allow 5-10 business days for the refund to process.
Exchange Policy
We understand that finding the perfect fit can sometimes take a couple of tries. If you need a different size or style, we are happy to offer an exchange. Exchanges are also accepted within 14 days of receiving your order, provided that the item is in original condition—unworn, unwashed, with all tags intact.
How to Exchange
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Contact our customer service team at [contact email or phone number] within 14 days of receiving your item to request an exchange.
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Specify the item you wish to exchange and the desired size or style.
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Once approved, you will receive instructions for returning the item (return shipping costs may apply).
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Once we receive and inspect the original item, we will ship the new item to you at no additional shipping cost for the first exchange.
Exclusions
Please note that items marked as Final Sale are non-returnable. We do not accept returns on items that have been altered, worn, or damaged after delivery.
